Your employees and your customers can smell fear. When you are unsure of your prowess as a manager don’t fool yourself everyone can tell—and they’ll take advantage of it purposefully or just because they can. When you second guess every decision, every action you sabotage the very essence of what it means to be an effective manager. You’ll find the people you deal with only following your lead when it comes to questioning your direction.
Building confidence doesn’t happen overnight and has to be constantly nurtured to maintain it for the long haul. No matter what your philosophies on management are, you have to agree, exuding confidence is a must. Take note on how to strengthen yours:
- Work with integrity. Take the responsibility for the energy you bring.
- Know your strengths and weaknesses. Build on your strengths work on your weaknesses.
- Determine your own core values. Stand by them so people around you can trust what you stand for.
- Don’t second guess yourself. Make a decision, move forward, learn from mistakes, and celebrate wins.
- Over prepare to stay ahead of the game. You’re the leader because you are supposed to have the answers. Make sure you do. Research, test, educate, role-play, envision… so on.
Don’t get overconfident. Faking it ‘til you make it will only take you so far. There are situations that will occur over and over again that will test you and rock your confidence to the core. Recovering from these must happen fast for not only your benefit but also anyone else you come in contact with. If you outline the items above and check-in regularly, you will be more likely to bounce back from the basic confidence killers that seem to go hand-in-hand with being a manager.
It always surprises me how willing we are to follow the person who has the most confidence in their direction. Right or wrong. I remember backpacking with a guy who acted like he was the expert navigator. We hit a fork in the path and instead of consulting the map he said with conviction, “We go this way to get to the water fall.” I remember saying,” I could’ve sworn we were supposed to head south,” but given that he was the keeper of the map and due to how he assured me he was correct—we went his way. Well ironically Lost Creek Wilderness stood by its name, and we found ourselves retracing our tracks a good 3 miles back in the pitch dark. I can tell you from one to many experiences that false confidence damages all leadership. Authenticity will always bring you the highest rewards.
That is why taking the time and thought to build your confidence will take you and your team to the next level. And as always, striving to be better than yesterday is just more fun and more fulfilling. So try this one on for size.
By, Shiloh Kelly, Vice President of Marketing, Red Book Solutions | 20+ years Cross Industry Experience | Corporate Marketing and National Sustainability Lead, BlueLinx |Chief Strategic and Creative Officer, Limelight Advertising | Strategic Marketing Manager, Vail Resorts